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MH
07/11/24
Poor quality and messy delivery of construction project
I recently hired Bouillot Bvba for some work in Vilvoorde and it was anything but a positive experience. The quality of the work was below par and the end result is simply not in proportion to the costs. In addition, there was quite a mess left behind afterwards. The professionalism of these craftsmen was far below standard. I had hoped for a smoother collaboration and unfortunately will have to continue looking for a reliable craftsman.
M
MH
07/11/24
Unprofessional work with poor quality and price agreements
Bouillot Bvba recently carried out work for me in Vilvoorde, and I am unfortunately not satisfied. The work was of poor quality and the price did not match the initial agreements. In addition, the place was left messy, which does not come across as very professional. If you are considering doing business with this professional, I would advise you to think carefully and possibly look further into other options.
C
Claerhout
22/09/24
Fraud, chaotic communication and broken agreements
Bouillot Bvba promised to carry out work on our house in Vilvoorde, but unfortunately nothing happened. We were scammed for 8000 euros. They are apparently very active here, so pay close attention! We have filed a complaint in the meantime. All in all, the communication was chaotic and the agreements were not adhered to. Definitely not recommended.
C
Claerhout
22/09/24
No work done, poor communication, treated rudely.
Bouillot Bvba has disappointed me greatly. Two years ago I paid €8000, but unfortunately nothing has been done. I live at Voerdelaan 3 in Vilvoorde and the experience was downright chaotic. The communication was very bad and the approach was rude. I absolutely cannot recommend Bouillot Bvba and I feel ripped off.
SP
Stéphanie
11/09/24
Problems solved, but negative experience otherwise
Insistent and critical of other entrepreneurs, will solve problems but adds more! SCAMMER
:
06/09/24
Chaotic communication and unprofessional handling of repairs.
The company Bouillot Bvba gets a solid fail from me with a 1.5 out of 5. We had agreed to have repairs carried out and paid a deposit, but they never showed up in Vilvoorde. The communication was really chaotic and I felt quite unprofessionally treated. I would definitely not recommend this company.
LTR
Léticia R.
24/08/24
Unprofessional working method and mistreatment of renovation project.
As Mr. El Houssine deleted his Google account following our comment, we are taking the liberty of reposting our comment here. Unfortunately, we were also victims of Mr. Cedric El Houssine, the new manager of the company "Bouillot". He insisted on obtaining our renovation project by promising us a quick start on December 18, 2023, which suited us. We therefore signed his quotes for the installation of the heating system and the roof (by the company "KS Toiture" that Mr. El Houssine took over at the end of 2023). We paid several confirmation and start-of-site deposits (30%, or 18,000 euros) for a "presence" on site of 2 hours the week promised in December, just before Mr. El Houssine's vacation. Until mid-January, we suffered a series of lies to justify his absence from the site. In 7 weeks, he was present 4 days on our site. He threatened us several times to abandon our project and leave with our deposits if we did not also work with him for the ventilation system and the renovation of the plumbing and electricity. At the beginning of February 2024, having no more confidence in Mr. El Houssine and fearing to lose more money, we organized a meeting to negotiate the end of our collaboration with him. We had to give up our 30% deposit, despite clearly stipulated general conditions of sale for the roofing part (15% to stop the work) and the total absence of a construction stoppage clause for the heating part. He reimbursed 1,500 euros of the 18,000 euros paid after 3 hours of tense and absurd meeting. For our first renovation project of our first house, it was a traumatic experience and our budget went up in smoke (16,500 euros) leaving us with a very bitter taste. Mr. El Houssine has proven to be an unmanageable, lying and completely unprofessional contractor. He does not hesitate to use any argument, lie, harassment, threats, excesses to obtain his non-refundable deposits... We seriously doubt his ability to honestly manage a major project, although he seems to satisfy customers in need of urgent repairs. We made the mistake of being influenced by the positive comments on his Google account which only mention emergency repairs (never major projects). We hope that our comment will allow others to avoid having the same experience.
D
DG
06/07/24
Poor workmanship and poor after-sales service
We hired Bouillot Bvba to install a wall-mounted gas boiler HR+ in Mechelen. Unfortunately, our experience was nothing to write home about. The finish was very basic and far from what we expected. Boiler goes into alarm every 2 days and has to be reset every time. Cédric was informed, no response to date for repairs ?? Total invoice paid after work. However, we have now been waiting for more than a year for an inspection certificate. Sent several messages over time and many promises later from Cédric, still nothing received. This is getting out of hand. 'After sales service' is apparently non-existent at this company. Apparently he has time to respond to negative reviews, but not to keep his promises and send certificates. Of course, expect a response (as appears to be the case with everyone) to this message.
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BvH
21/04/24
Warning: Breach of contract and lies by Cédric El Houssine
This is an absolute disaster. Since the takeover of Bouillot by Cédric El Houssine, I have had nothing but problems. The current file is that I signed a quote in March 2023 for the delivery and installation of solar panels and a solar boiler, with the agreement that this would be installed in August 2023. I also paid a deposit for this. However, Bouillot/Cédric never kept the agreement. The term has been continuously pushed back: from Aug 2023 to Sep 23 to Oct 23 to Jan 24 to Feb 24 to Mar 24 etc. This is clearly a breach of contract and I have therefore reclaimed my advance, but I have received zero Euro so far. And this despite several promises from Cédric that he would arrange this and at least pay back part of it... I can only urgently warn never to collaborate with Cédric El Houssine! Failure to keep his promises and his lies take on pathological proportions. Moreover, it appears that he has VAT debts with the Federal Public Service Finance, which is often an indication of financial problems and possibly an upcoming bankruptcy. To be clear: Cédric does not live at the address of the 'old' Bouillot in Vilvoorde (the previous owners were fantastic and cannot do anything about this situation), but at the address of one of his other companies (DTC ELH Holding, Rue Jean Volders 51, Oupeye).
Jeroen Bertrand
27/01/24
Super vriendelijk, altijd behulpzaam en reageren snel. Wij werken al jaren samen. Top service! Doe zo voort!