Bouillot Bvba

Insistent and critical of other entrepreneurs, will solve problems but adds more! SCAMMER

The company Bouillot Bvba gets a solid fail from me with a 1.5 out of 5. We had agreed to have repairs carried out and paid a deposit, but they never showed up in Vilvoorde. The communication was really chaotic and I felt quite unprofessionally treated. I would definitely not recommend this company.

As Mr. El Houssine deleted his Google account following our comment, we are taking the liberty of reposting our comment here. Unfortunately, we were also victims of Mr. Cedric El Houssine, the new manager of the company "Bouillot". He insisted on obtaining our renovation project by promising us a quick start on December 18, 2023, which suited us. We therefore signed his quotes for the installation of the heating system and the roof (by the company "KS Toiture" that Mr. El Houssine took over at the end of 2023). We paid several confirmation and start-of-site deposits (30%, or 18,000 euros) for a "presence" on site of 2 hours the week promised in December, just before Mr. El Houssine's vacation. Until mid-January, we suffered a series of lies to justify his absence from the site. In 7 weeks, he was present 4 days on our site. He threatened us several times to abandon our project and leave with our deposits if we did not also work with him for the ventilation system and the renovation of the plumbing and electricity. At the beginning of February 2024, having no more confidence in Mr. El Houssine and fearing to lose more money, we organized a meeting to negotiate the end of our collaboration with him. We had to give up our 30% deposit, despite clearly stipulated general conditions of sale for the roofing part (15% to stop the work) and the total absence of a construction stoppage clause for the heating part. He reimbursed 1,500 euros of the 18,000 euros paid after 3 hours of tense and absurd meeting. For our first renovation project of our first house, it was a traumatic experience and our budget went up in smoke (16,500 euros) leaving us with a very bitter taste. Mr. El Houssine has proven to be an unmanageable, lying and completely unprofessional contractor. He does not hesitate to use any argument, lie, harassment, threats, excesses to obtain his non-refundable deposits... We seriously doubt his ability to honestly manage a major project, although he seems to satisfy customers in need of urgent repairs. We made the mistake of being influenced by the positive comments on his Google account which only mention emergency repairs (never major projects). We hope that our comment will allow others to avoid having the same experience.

We hired Bouillot Bvba to install a wall-mounted gas boiler HR+ in Mechelen. Unfortunately, our experience was nothing to write home about. The finish was very basic and far from what we expected. Boiler goes into alarm every 2 days and has to be reset every time. Cédric was informed, no response to date for repairs ?? Total invoice paid after work. However, we have now been waiting for more than a year for an inspection certificate. Sent several messages over time and many promises later from Cédric, still nothing received. This is getting out of hand. 'After sales service' is apparently non-existent at this company. Apparently he has time to respond to negative reviews, but not to keep his promises and send certificates. Of course, expect a response (as appears to be the case with everyone) to this message.

This is an absolute disaster. Since the takeover of Bouillot by Cédric El Houssine, I have had nothing but problems. The current file is that I signed a quote in March 2023 for the delivery and installation of solar panels and a solar boiler, with the agreement that this would be installed in August 2023. I also paid a deposit for this. However, Bouillot/Cédric never kept the agreement. The term has been continuously pushed back: from Aug 2023 to Sep 23 to Oct 23 to Jan 24 to Feb 24 to Mar 24 etc. This is clearly a breach of contract and I have therefore reclaimed my advance, but I have received zero Euro so far. And this despite several promises from Cédric that he would arrange this and at least pay back part of it... I can only urgently warn never to collaborate with Cédric El Houssine! Failure to keep his promises and his lies take on pathological proportions. Moreover, it appears that he has VAT debts with the Federal Public Service Finance, which is often an indication of financial problems and possibly an upcoming bankruptcy. To be clear: Cédric does not live at the address of the 'old' Bouillot in Vilvoorde (the previous owners were fantastic and cannot do anything about this situation), but at the address of one of his other companies (DTC ELH Holding, Rue Jean Volders 51, Oupeye).

Super vriendelijk, altijd behulpzaam en reageren snel. Wij werken al jaren samen. Top service! Doe zo voort!

Snel en efficiënt, op elk moment!

Efficace, sympathique et respectueux. Ils ont toujours cherché la meilleure solution commerciale et technique aux problèmes qui se sont présentés pour pouvoir effectuer un travail de qualité

Efficace, rapide et surtout super sympa ! Je recommande vivement et encore Merci Mr Bouillot !

Je n 'avais plus d'eau chaude ,service rapide et soigné ,donne des bons conseils A recommander !