FL
Fabrice Loeuille
04/11/24
Lack of progress and professionalism in work
He told me you had problems with H&S PowerSolutions. Volgens uw ervaring duurde het meer dan een een zonder enige voortgang, ondanks dat u al 50% aanbetaling had gedaan. Uw frustration is begrijpelijk, vooral als u te maken heeft met een gebrek aan professionaliteit en communicatie. Dit klinkt als een situation waarin actie noodzakelijk kezien de onnauwkeurigheid en basis afwerking die u heeft genoemd. If you have any questions, please contact us and you will be able to find out about your current situation. Hope to see if it is possible.
WH
Werner Huybreghs
28/10/24
Slow solar panel installation with a satisfactory end result
I had a good start with H&S PowerSolutions and it all looked promising. The technician who came by really paid attention to detail and made a good start inspecting my roof for the solar panels. Unfortunately, things changed as we went along. Communication was difficult and I was regularly given incorrect information about delivery and installation. It was disappointing to hear that the original panels were no longer available, but I eventually agreed to an alternative. Finally, almost a year after signing the contract, the panels have been installed and everything is working as it should. Despite the poor planning, I am now happy with the execution. Hopefully the company can get out of their problems soon.
A
Ann
23/10/24
No maintenance performed after payment of maintenance contract
Two years ago panels placed with a 10 year maintenance contract. Now that maintenance has to be done, the company can no longer be reached. Does not respond to emails. So I was ripped off. Paid for two annual maintenance but no maintenance! Pure fraud
L
Luk
19/09/24
Good installation and after-sales service, communication can be improved.
Review with a score of 4 out of 5: ⭐⭐⭐⭐☆ Despite previous negative comments, I have experienced good service in the long term. It is a fact that the installation of the solar panels took longer than promised. This was due to a number of factors. Communication about this was desirable, but the work was completed, with very pleasant workers always on site. The administrative parts afterwards also went smoothly by email. I have had the first part of my installation for a year. The second recently added for more generation. If there are any difficulties or questions, they quickly contact you for solutions or a person on site. So excellent after-sales service! 4 stars, because communication was difficult for a while. But for me, H&S certainly remains an excellent and reliable company.
A
Anoniem
19/08/24
Very chaotic and unprofessional installation of solar panels
### Review H&S PowerSolutions in Zele installed solar panels, inverters and a battery for us. What a disaster! Less than a year later, 2/3 of the panels no longer work. Communication with the installers was confusing because they did not speak the same language. Also remarkable: the company has filed for protection against creditors, while their turnover has increased enormously. I had to find out for myself that a cable was broken in several places. It has already taken two months before a technician comes by, who probably does not speak Dutch either. All in all, very chaotic and unprofessional. Absolutely not recommended. Score: 1 out of 5.
IB
Ibrahim bamba
19/08/24
Installation panel, battery and air conditioning unprofessional and expensive
We have H&S PowerSolutions installing your panel, battery, air conditioner and warm pump. We pay €39,000 on February 5, 2023, but the tot is bare toe and the battery is frozen and the warm pump is released. De planning was a big puinhoop in het hele proces voelde uiterst onprofessioneel. We are in Hamont-Achel on the Heel Teleurgesteld in basic afwerking and high cost for you where we kregen. Not op voor dit soort situaties.
IB
Ibrahim bamba
19/08/24
Quick installation of battery instead of heat pump boiler
We don't have to wait for the battery ipv warm pumpboiler
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Van steen
31/07/24
Bad experience, long waiting time, empty promises
Unfortunately I had a very bad experience with H&S PowerSolutions. Been waiting for my air conditioning for six months and they just don't say anything. Even though I have to call myself every time, I only get empty promises. This is simply not possible and the price also appears to be incorrect. Very disappointed so far and can't recommend it.
VV
Vanlaer Vera
30/07/24
Problems with installation and service after purchase
The company: H&S PowerSolutions Score: 2 out of 5 Work carried out: Complete installation of solar panels + inverter + battery Review: We engaged H&S PowerSolutions for the complete installation of solar panels, inverter and battery. Unfortunately, the experience was far from smooth. Despite the correct installation, we cannot apply for a premium due to a non-approved inverter. From December 2023 onwards I have been continuously calling for a solution, but I always get the same standard answers: 'We will pass it on to the technical department.' In addition, they are no longer reachable by telephone and only respond with automatic emails. This is very frustrating considering our large investment. It is outrageous and negligent how they treat their customers, especially considering the potential maintenance obligation under the contract. Finally, the price was also not calculated correctly. Location: Glabbeek-Zuurbemde
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Herwig
26/07/24
Unreliable service after advance payment for solar panels
I would like to warn others about H&S PowerSolutions. After paying an advance for installing solar panels, they are inaccessible. Never do business with this company.