L
Luk
19/09/24
Good installation and after-sales service, communication can be improved.
Review with a score of 4 out of 5: ⭐⭐⭐⭐☆ Despite previous negative comments, I have experienced good service in the long term. It is a fact that the installation of the solar panels took longer than promised. This was due to a number of factors. Communication about this was desirable, but the work was completed, with very pleasant workers always on site. The administrative parts afterwards also went smoothly by email. I have had the first part of my installation for a year. The second recently added for more generation. If there are any difficulties or questions, they quickly contact you for solutions or a person on site. So excellent after-sales service! 4 stars, because communication was difficult for a while. But for me, H&S certainly remains an excellent and reliable company.
A
Anoniem
19/08/24
Very chaotic and unprofessional installation of solar panels
### Review H&S PowerSolutions in Zele installed solar panels, inverters and a battery for us. What a disaster! Less than a year later, 2/3 of the panels no longer work. Communication with the installers was confusing because they did not speak the same language. Also remarkable: the company has filed for protection against creditors, while their turnover has increased enormously. I had to find out for myself that a cable was broken in several places. It has already taken two months before a technician comes by, who probably does not speak Dutch either. All in all, very chaotic and unprofessional. Absolutely not recommended. Score: 1 out of 5.
IB
Ibrahim bamba
19/08/24
Installation panel, battery and air conditioning unprofessional and expensive
We have H&S PowerSolutions installing your panel, battery, air conditioner and warm pump. We pay €39,000 on February 5, 2023, but the tot is bare toe and the battery is frozen and the warm pump is released. De planning was a big puinhoop in het hele proces voelde uiterst onprofessioneel. We are in Hamont-Achel on the Heel Teleurgesteld in basic afwerking and high cost for you where we kregen. Not op voor dit soort situaties.
IB
Ibrahim bamba
19/08/24
Quick installation of battery instead of heat pump boiler
We don't have to wait for the battery ipv warm pumpboiler
VS
Van steen
31/07/24
Bad experience, long waiting time, empty promises
Unfortunately I had a very bad experience with H&S PowerSolutions. Been waiting for my air conditioning for six months and they just don't say anything. Even though I have to call myself every time, I only get empty promises. This is simply not possible and the price also appears to be incorrect. Very disappointed so far and can't recommend it.
VV
Vanlaer Vera
30/07/24
Problems with installation and service after purchase
The company: H&S PowerSolutions Score: 2 out of 5 Work carried out: Complete installation of solar panels + inverter + battery Review: We engaged H&S PowerSolutions for the complete installation of solar panels, inverter and battery. Unfortunately, the experience was far from smooth. Despite the correct installation, we cannot apply for a premium due to a non-approved inverter. From December 2023 onwards I have been continuously calling for a solution, but I always get the same standard answers: 'We will pass it on to the technical department.' In addition, they are no longer reachable by telephone and only respond with automatic emails. This is very frustrating considering our large investment. It is outrageous and negligent how they treat their customers, especially considering the potential maintenance obligation under the contract. Finally, the price was also not calculated correctly. Location: Glabbeek-Zuurbemde
H
Herwig
26/07/24
Unreliable service after advance payment for solar panels
I would like to warn others about H&S PowerSolutions. After paying an advance for installing solar panels, they are inaccessible. Never do business with this company.
T
Tasja
21/07/24
Good quality work, but poor planning and communication
I want to share my experience with H&S PowerSolutions in Weelde. They eventually completed all the work, but only after significant delays and frequent contact from us. While the execution was of good quality and the work was left clean, the planning was downright poor and chaotic. The entire process felt unprofessional, which seriously affected our confidence in the company. After this, our inverter appears to have been rejected, so we will probably be taken off the grid. No longer available by phone, emails are not answered. Bankrupt?????
M
Marijke
08/07/24
Bad experience with solar panel and air conditioning installation
**Review for H&S PowerSolutions** H&S PowerSolutions has installed solar panels with us. This went fairly smoothly and the panels are now in use. Unfortunately, we have been waiting for a year for the air conditioning to be installed. The communication was confusing and often chaotic, so we are now working with a lawyer to get our money back. The finish was basic and did not meet our expectations. Definitely not recommended if you are looking for reliability.
S
Sonja
01/07/24
Payment problems and poor communication when working
I paid a deposit to H&S PowerSolutions in January for work at my place in Ham, but I haven't heard from them since. All attempts to contact have been fruitless. I am absolutely not satisfied and feel quite disappointed. The communication is downright chaotic and the company comes across as extremely unprofessional. Together with other victims, I hope to be able to do something about this. Unfortunately, I certainly cannot recommend them.