Lbm Parket & Deuren BVBA

We engaged LBM for a complete project of 180 m² of flooring (microtopping, solid parquet, veneer parquet, and Solidro). During the sales process, explicit reference was made to craftsmanship, durability, and high-quality finishing. Based on this professional presentation, we consciously chose LBM. However, what was delivered was not in proportion to what could reasonably be expected. The work performed exhibited several shortcomings in terms of finishing, durability, and installation. Microtopping was explicitly recommended to us as a suitable and durable solution, even for intensively used areas such as a kitchen. In practice, this flooring proves to be exceptionally impact-sensitive and easily damaged during normal use. Furthermore, the floor sounds hollow in several places, potentially indicating insufficient adhesion to the subfloor. These findings were reported promptly but never thoroughly technically examined or objectively evaluated. A substantive refutation or technical substantiation was lacking. The detailed finishing and connections also do not meet the duty of care expected of a professional contractor. The stark contrast between the smooth sales process and the way reported defects were handled is striking. From the moment problems were identified, communication became difficult. Handover dragged on for four months. Today, our repeated attempts to contact them remain unanswered. Our experience: strong sales, weak execution, and nonexistent after-sales service. We won't be back.

Nous avons fait appel à LBM pour le placement de portes Anyway Doors et sommes très satisfaits de leur travail. C’est une entreprise familiale, sérieuse et compétente ! À recommander sans hésiter.

Goeie uitleg over binnendeuren!

Zeer goede service en degelijk werk. Hier-en-daar (zeer) kleine afwerk minpuntjes: deurblad klein beetje scheef, kleine beschadigingen onderaan…. Onze ervaring is dat de kwaliteit van plaatsing door LBM (zelf) beter was dan door een onderaannemer. Kortom: zeer te vrede (prijs/kwaliteit)

Vriendelijke service en top kwaliteit! 👌🏽

Vriendelijke mensen.