Marco Service BVBA

Uninterested

I would like to express my disappointment about Marco Service BVBA in Brecht. Eight years ago we bought our pellet stove from them and trusted their maintenance. Despite the known incorrect connection, they always agreed to it. Now the mechanic suddenly refused the maintenance because the connection is incorrect, something that was already mentioned in previous years and for which we always signed a paper. Within a few hours of burning we are left with an unusable stove. The consistency and the service are downright unprofessional. After all those years of being a loyal customer, I feel completely let down. I really did not expect this and it is quite a disappointment to be confronted with such poor quality planning. Too bad it had to go this way.

customer friendly and fast service