MITHRE

Bad

I have years of experience with these people, until you pay they are good but after that they are nowhere to be found

Be warned, these are scammers

Two years ago, MITHRE installed a new garage door for us in Zwijndrecht. Unfortunately, I am not completely satisfied with the work. Although the finish was quite simple, I felt that the subject did not receive much attention. The price was indeed attractive, but it came with compromises. The installation had good planning, but the final result did not fully meet my expectations. Definitely a point of improvement for the future. After 2 years the gate continues to falter on the top pulley, someone from Mithre came by and paid €155, after 2 days everything was back, everything was rock solid, already 1 month after the 1st appointment, no one yet. seen,no communication with the company,this is just disastrous

Very bad experiences with Mithre. Advice, don't do business with, unreliable! They will be at your door quickly for a quote. All the steps after that are dramatic. Garage door was placed crooked, damage to plates, panels and profiles. Cracks at door. Rubbers do not seal. Poor finishing and installation. Damage to wall and tile floor by technician. Mithre profiles itself as a large company with several locations. However, this is just a smokescreen. The postal address is in an office complex “Place For Bizz” at Hurksestraat 64 in Eindhoven. In brief. Work delivered is of poor quality. Agreements are not kept. Lots of excuses (including the mechanic is sick, will be late, is still finishing something in the workshop). You are being kept on a string. Service and warranty is very poor. You must always take the initiative for communication yourself. Owner Susanne Ortmans sometimes responds or not at all. To date, my complaints have not been resolved. Ultimately, no response was given to the multiple requests to terminate the purchase agreement.

Unfortunately, my experience with MITHRE was not that positive. The remote control failed and after 5 emails the problem was still not solved. Communication was confusing and I felt abandoned. No advance payment and an inaccurate invoice did not improve the situation. Afterwards I also found dirt left behind. The price was not correct and I was not helped properly. In the end I had to solve the problem myself. I am disappointed and will not work with them again.

Unfortunately, I cannot recommend MITHRE for installing my garage door in Zandhoven. The basic finish was ok, but the price was not correct and the communication was confusing. The work was clean, but the service was unprofessional and rude. Hopefully they will improve their approach in the future.

Unfortunately I can't give MITHRE a good rating as my experience with them was far from positive. The works, during which the garage door was installed in the run-up to the summer of 2023, did not go as hoped. During our meeting, the technician kept insisting on payment issues, which certainly did not improve the professional handling. And as if that wasn't enough, problems with the gate suddenly started to appear in early 2024. I contacted them and was asked to pass on the notification via email. Fortunately, I quickly received a response stating that a technician was nearby and I would be called shortly. Unfortunately, after numerous emails and phone calls, the technician finally called late in the evening from his home in the Netherlands. We tried to reset the engine together via a video call, but unfortunately this did not yield any results. He promised to quickly report the matter to his dispatch. After countless emails, it wasn't until more than a day later that I received the message that I had to wait more than a week before someone could come. I ended up taking that morning off, but much to my disappointment, no one showed up. I received an email in the morning saying the technician was out sick, and I haven't heard anything since. I am willing to give MITHRE another chance to resolve this, but if there is no improvement, I will be forced to take steps through my lawyer to recover some of the money. It is very disappointing to find that communication has been confusing and chaotic, and the overall quality and finish of the work has simply been poor.

Review of MITHRE - Replacing a garage door in Drongen Unfortunately, I have to describe my experience with MITHRE as disappointing. The works were of poor quality and the planning was far from optimal. In addition, the professional lacked professionalism. The garage door that was replaced did not meet my expectations and I am therefore not satisfied with the result. I was hoping for better service, especially considering the low price I paid. However, cheapness turned out not to be a good indication of quality in this case. It's a shame that MITHRE didn't meet my expectations. Whilst I understand that not all customers will have the same experience, I am unfortunately unable to provide a positive review for the works carried out by MITHRE.

Wij hebben de garage poort 1 jaar geleden gekocht.wij zijn niet te spreken over de service van dit bedrijf. Zij laten u gewoon niks van hun horen . Telefonisch niet bereikbaar, via mail krijg je gewoon geen antwoord. Zo veel spijt dat wij hier voor gekozen hebben .nu is de garage poort weer stuk .en wij kunnen nergens terecht 🙀 Hopelijk vinden wij iemand om het te herstellen. Wij zetten nooit reviews , omdat ik zelf en zaak heb ,maar dit vind ik er over .