Reviews(3)Homeproved(92)Google
BS
Bernard s
07/11/24
Unprofessional basement drainage with chaos and misunderstandings
MURPROTEC recently carried out basement drainage for us in Sint-Niklaas, and our experience was unfortunately not very positive. Although the staff was friendly, there were several problems. The finish was rather basic and not what we expected. The communication was often confusing and led to misunderstandings about the progress of the works. The planning was also chaotic, which caused the project to suffer unexpected delays. The price also ended up being higher than initially agreed. For us, it was unfortunately not a recommendable experience.
MW
Lies Fâché
25/09/22
Wet wall is still wet after treatment by Murprotec. After a year, a Mutprotec inspector came to measure the humidity by drilling a hole in the wall and putting the grit in a measuring device. The meter indicated 4%. So according to Murprotec the wall was dry even though the wall was soaked. According to the inspector, the cause could be elsewhere. Since no measurement was taken in the beginning, it is likely that the wall has always been dry on the inside and that this expensive treatment was not necessary at all. This is pure rip off.
Wet wall is still wet after treatment by Murprotec. I was told that the wall would be guaranteed to be dry and that if after a year the wall was still damp (max 6%) they would continue to treat. Moisture was not measured during expert visit before treatment. Warranty 30 years. A year after the treatment, the wall was still just as wet as in the beginning, moisture meter indicated between 14 and 20 moisture. After a year, a Mutprotec inspector came to measure the moisture by drilling a hole in the wall and a measuring device to do meter indicated 4%. So according to Murprotec the wall was dry even though the wall was soaked. According to the inspector, the cause could be elsewhere. Since no measurement was taken in the beginning, it is likely that the wall inside has always been dry and that this expensive treatment was not necessary at all. This is pure rip off. !!
RE
Rudi Eyckmans
16/05/13
Indoor drainage basement
Work ultimately not performed.
Matthijs Hamers
07/02/24
Zeer snelle en professionele service. Goede, eerlijke analyse en uitleg door Sebastiaan: geen onnodige kosten indien uit analyse blijkt dat ze niet kunnen helpen.
Mora Keeper
24/01/24
Ze komen alles opmeten. KAN ER IEMAND LANGSKOMEN ???
Fred Pelaez
23/01/24
Deskundigheid ten top Met dank aan Carina Capiello
Sara Van den Heede
19/01/24
Deze week kwam Sebastiaan n.a.v. vermoedelijke vochtproblemen in onze woning bij ons langs. Hij constateerde dat de problemen geen vochtproblemen waren, maar vanuit een ander probleem kwam en dat we dat best laten aanpakken. Algemeen een aangenaam en vlot contact.
laura van vooren
19/01/24
Heel slechte ervaring. Men kwam ter plaatse kijken om oorzaak van het probleem vast te stellen, er werd mij een verslag beloofd, maar ik heb nooit iets ontvangen, ook niet na meerdere herinneringen. Ook geen offerte voor herstellingswerken gekregen.
Jurgen
19/01/24
Maken afspraak voor 19 januari. Zelfde dag laten ze weten dat ze niet kunnen komen. Hun agenda zit vol tot juni 2025. Niet betrouwbaar. Een dikke nul.
delphine verrees
17/01/24
10 organisaties gecontacteerd voor vocht/water lek en enkel murprotec nam contact op. Super vriendelijk, 24 uur na contact langsgekomen, super service! Dikke merci Sebastiaan!