RENOFFICE BVBA

a complete disaster We ended up at Renoffice because we were going to do a complete renovation. Their website promised a lot of good, but the opposite is true. The communication is downright bad, you can't escalate in any way, you only have 1 contact person (if you're lucky) and you have to make do with that. They don't think along, you have to figure everything out yourself (which heat pump, how many solar panels, how much insulation......). There is absolutely no follow-up of the work! Various works were also really poorly carried out. And the coordinator who was assigned to us really didn't know anything about it. We had a stability engineer come on our own initiative, and thank goodness, otherwise the entire top floor might have come down by now! When signing the contract, we were promised that everything would be ready in Oct-Nov 2021. When the planning was finally made, this had already been postponed to the beginning of March 2022. But we are still (Aug 2024!!!) without a heat pump, without ventilation, ..... in other words on a construction site. This has cost us, besides a lot of frustrations, and also a lot of extra money (we had to temporarily look for another home, 1 contractor did not show up and had already been paid in full, on the advice of Renoffice). A lot was promised, but they also lie to your face.... and you can do nothing, just wait, be patient and be polite. Renoffice advised us to put the plumber, who did not show up, in default, which we did, even twice as they asked. They then sent another plumber to see what still had to be done, but apparently we had to pay him too! Then we did not hear from them for months. Our last coordinator apparently no longer works there. In desperation, we hired a lawyer. Of everything they promised (choice of different contractors for each job, only contractors who work qualitatively well and who are financially healthy, and follow-up of the work so that you can even go on holiday with peace of mind) there is NOTHING! Definitely not recommended!

After a total renovation of our house in 2020, which we are still very satisfied with today, both the follow-up and implementation. It is now the turn of our storage facility. This will be done in phases in consultation with Renoffice. Initially the flat roof was in urgent need of replacement. This went as agreed and we are very satisfied with it. The next step is covering the walls, new windows and a sliding window. New floor and our storage room will become a cozy outdoor cave. Very satisfied, thank you renoffice!!!

Renoffice BVBA has carried out a number of works for us in Zaventem, including laying a new floor, installing windows and doors, tearing out the kitchen and making some adjustments to the electricity. Unfortunately, the end result was far below par. The quality of the work was very disappointing and definitely not what we expected. In addition, the planning was downright chaotic, which meant that the work took much longer than promised. In addition, the sanitary work was not carried out because Renoffice had not passed on the advance payment I had paid to the contractor. I was verbally promised more banal things... suddenly they were there with a settlement in which mainly attention was paid to negative reviews and my duties were ignored. In itself does not impose any obligations... Now, because I refuse to sign this and have posted a negative review in the meantime, they are threatening a lawsuit about... yes... the reviews. Do they also prosecute the people who spoke to HLN? oWe would not recommend Renoffice BVBA if you hope for a professional, streamlined collaboration.

Unfortunately I cannot give positive feedback about Renoffice BVBA. The works were not carried out, which was very disappointing. The collaboration was chaotic and unprofessional. The quality of the work done was very poor and the planning left much to be desired. Moreover, the costs were high compared to what was delivered. The staff was rude and did not take any responsibility. An experience to quickly forget.

I am extremely happy with the decision to hire Renoffice for the complete renovation of my ground floor, including a new kitchen. The quality of the work is excellent! Renoffice had absolutely an eye for the proposed budget. The planning was carefully followed and communication was clear and professional. The team was also very friendly. I can highly recommend Renoffice to anyone looking for a professional and reliable partner in the construction sector. Thank you, Renoffice!

I am so happy that I chose Renoffice BVBA for the construction of my rear extension! From the beginning to the end the collaboration was great. They removed three cottages and in their place built a beautiful rear extension of 30m² with a roof overhang and a terrace. The quality of the work is really excellent. Renoffice has an eye for detail and ensured that everything was finished down to the last detail. The finish is really high end and I can't stop smiling when I look at my new space. What I also really appreciate is that the price was correct for the services provided. Renoffice adhered to the agreed schedule and communication was always clear and professional. I am so pleased with the result and would highly recommend Renoffice to anyone looking for craftsmanship in the construction industry.

As a customer of RENOFFICE BVBA, I would like to share my experiences about the recent works they have carried out. Unfortunately, I can't help but give a low score of (1/2) out of 5. The works carried out had poor organization and very poor communication. The planned start date passed without a single tradesman in sight, and I later discovered that the works had been moved without any communication to me. This resulted in a delay of no less than three months. What's even worse is that it's now been seven months and we're still without a bathroom and kitchen for a small project! Another frustrating aspect is the lack of response to our emails, meaning we have to contact the workers themselves to gain some insight into the schedule. I am very disappointed in RENOFFICE. They simply did not deliver on their promises. I deeply regret ever doing business with them. What RENOFFICE can do, you better do it yourself!

As a customer of RENOFFICE BVBA from Ghent, I am unfortunately very disappointed in the recently carried out work. The quality of the work was poor, the workmanship inaccurate and the price was completely incorrect. Moreover, we had to pay a high advance of 3,000 euros, but then received no follow-up or coordination at all. The planning was chaotic and the communication confusing. The company also left a dirty work environment and behaved unprofessionally and even rudely. Our experience with RENOFFICE BVBA was anything but positive.

Scammers, that's all I can say. Should start in January 2023. Moreover, their proposal for insulation appears to be much expensive and inefficient.

Never again They steal the money from the customer and from there contractor in front of their eyes. Client pays commission, contractor pays commission. Organization 0