K
Kevin
30/03/26
Poor service and communication during roof renovation and skylight replacement
We hired a roofer for a complete renovation, including replacing the roof skylights. On the first visit, he removed the skylights to measure the situation and temporarily put the old ones back. However, they broke during removal, and this was not taken into account when they were reinstalled. I returned a few days later and saw water pouring down inside, with the plasterboard completely soaked. I was lucky that my ceiling had not collapsed. I reported this and, after contacting the roofer, realised that he did not have time to fix it immediately, so I did it myself. Then, after particularly poor communication that dragged on for months, with even the architect urging him to at least respond, the new skylights were installed. I noticed wind and dust blowing in around their edges. Every day, a thick layer of dirt from outside lay on our kitchen table. I reported this and again had to wait almost a month for him to come and fix it. In the meantime, the roofer asked whether they should install roof insulation on the same roof where the skylights had been fitted. I agreed. Now, five years later, we have a leak and are asking for an explanation. Apparently, the skylights were not installed properly, and we have to pay extra to have this corrected. It turns out that the roof was already insulated, so we wasted money there. The roofer refuses to correct his mistake with the skylights free of charge. Hence this dissatisfied review.
Elke Cousaert
13/01/23
Aangename vakmensen. Alles tot in de puntjes afgewerkt. Heel proper.
Melissa Kimpe
27/09/22
Directe offerte ter plaatse. Normale prijzen conform de markt. Snelle service. En komen in vergelijking met vele andere grote bedrijven WEL hun mondelinge afspraken na. ZEEEER TEVREDEN! ik zal er zeker nog beroep op doen. Of mijn dak effectief goed hersteld is, zal de winter natuurlijk uitwijzen, maar het ziet er alvast oké uit ;-)
Mm Bb
10/10/21
Marina Michiels
14/04/21
Leveren werk zoals het hoort.Zeer tevreden.
Hans Paredis
07/05/19
Geen idee wat of waar dit is
Dirk De maesschalck
12/03/19