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Mia
16/04/26
Poor cooperation and unresolved installation issues
Stay away from this company! As soon as they have your money, you no longer hear from or see them. This company works with independent salespeople and independent subcontractors for installation. Poor communication, no follow-up. Very problematic cooperation. Months later, still no inspector has been seen. The battery still does not work. Even Fluvius walked away from it!
JV
Jules Vermeiren
23/03/26
Delay in execution, moderate satisfaction.
If you call the salesperson, they refer you straight to the scheduler, so their promises are worthless. Don't let them talk you into it. He called the scheduler while I was present, and it was definitely going to be possible before the end of February. I could live with March 6th, but now it might be mid-April.
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Verdonck timmy
01/10/25
An inverter failure after 2.5 years can happen, so I ordered a new one! Everything was fine until it needed to be installed. I quickly lost €182, all for a mere 5 minutes with two people, knowing the contractor still had three projects 300 meters down the street. Utter malpractice. They claimed the warranty on the installation had expired, which is only 2 years. They also charged for call-out and installation. A bad experience due to scheduling issues. I took several days off work to keep the appointment and never showed up. This company is absolutely terrible.
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Joyce
01/10/25
Unprofessional
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Lex
05/09/25
Absolutely not recommended. What a disastrous experience. A project that, according to the quote, was supposed to last one week and cost over €45,000 turned into a fiasco that dragged on for more than six months. No heating in the winter, right in the middle of the coldest months. No hot water for weeks. An endless procession of technicians who came in to relieve each other, but never delivered on their promises. Liters of clean water wasted due to shoddy and shoddy work. I lost more than 25 hours of vacation because I had to stay home for appointments that didn't resolve anything. The lack of professionalism, planning, and accountability is truly appalling. For an investment of this size, you expect quality and reliability, but you get chaos, empty promises, and a huge amount of frustration. My advice: stay far away from Total Energy Projects.
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Kurt
28/07/25
The installation is set up with the necessary problems afterwards, which you can then solve yourself.
RS
Rudy Somers
27/05/25
In February 2025 we met Tony Embrechts from the company Total Energy Projects Group bvba. He told us a very enthusiastic story about the home battery and how it works. So...we bought a new inverter and a 10.1kwh battery. Everything has been neatly installed and went very smoothly. In the meantime it has been in use for several weeks and works perfectly. Tony...your story is correct. Thanks everyone for the smooth cooperation
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Danny
06/02/25
Excellent service and installation of energy solutions
Came across this company through a friend. Mo's service is really great, he draws up the perfect solution for you. I went for solar panels, heat pump boiler and 3 heat pumps. The quality of these devices is really great. The installation went smoothly and they looked for the best solution for my situation. Plumber Sam, I certainly don't want to forget to mention, what a great person this is! The communication with the agency was always correct and helpful. Highly recommended!
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Karel
09/12/24
Flawless and fast installation of home battery
Based on my experience with Total Energy Projects Group bvba I can say that the installation of my home battery in Alken went smoothly. super fast and neatly finished.
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Sara
18/09/24
Poor installation and service, agreements not met
We hebben helaas een slechte ervaring gehad met Total Energy Projects Group bvba in Oudsbergen. Na veel mooie beloftes en de betaling voor de installatie, werkt het systeem na meer dan twee jaar nog steeds niet goed. We werden steeds doorgestuurd naar externe firma's en van het kastje naar de muur gestuurd. Afspraken werden niet nagekomen en er was geen compensatie voor de problemen. Jammer genoeg moesten we ook vaststellen dat de kwaliteit beneden peil was en de prijs uiteindelijk niet correct bleek. Absoluut niet wat we hadden verwacht!